Data Insights Hub

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DATA INSIGHTS HUB

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#datamanagement #datainsights

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A space for exploring and sharing business cases focused on data management. Data Insights Hub... More

A space for exploring and sharing business cases focused on data management. Data Insights Hub helps organizations learn best practices, share experiences, and discover how effective data management drives informed decisions and business transformation.

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PREDICTING CUSTOMER COMPLAINTS

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It is impossible to completely prevent customer complaints, but they are a valuable source of i... More

It is impossible to completely prevent customer complaints, but they are a valuable source of information. This story explains how, in a telecommunications company, my team used data to understand why customers complained, especially about invoices. We developed a system to fix these issues proactively, significantly reducing complaints.

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MY JOURNEY IN DATA MANAGEMENT

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The author's career has evolved from manually handling data to using automated cloud systems. T... More

The author's career has evolved from manually handling data to using automated cloud systems. The journey began with simple tools like Excel and progressed to building unique IT systems before fully embracing cloud technology to manage business data.

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